FAQs
Do I need to sign up to buy?
You may check out as a guest, meaning you do not need to create an account to fulfill an order. Just make sure to provide all the required contact information on the check out page.
I have forgotten my password, how do I retrieve access to my account?
You may reset your password here.
You may also access the reset password feature on our account page. Just click the “Lost your password?” option and it will send a reset code on your registered email.
What methods of payment are accepted?
We are currently accepting payments via PayMongo (Visa, Mastercard, Gcash) and BDO (Bank deposit/transfer).
Why don't you ship to my country?
We currently do not offer shipments outside of the Philippines.
How much is shipping?
Shipping will be calculated on the checkout page depending on your location.
How long will it take for my items to arrive?
Once the full payment have been fulfilled, it will take 3-5 business days to pack and deliver our items.
How do I return / exchange items?
Kindly contact us at [email protected].
How do I know what size I am?
For Sizing & Measurements, please refer here.
What payment security do you have?
Our site’s payment gateway is secure and protected.